Media Excerpts

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Philip Morris International warns of the dangers of misinformation after the pandemic

El Confidencial Digital, Published Oct. 10, 2021

OThe Senior Vice President of Global Communication of Philip Morris International, Marian Salzman, has denounced the danger posed by disinformation in the population and how it has become more pressing during the pandemic, despite the existence of platforms, government agencies and verification websites of data.

In a statement, Salzman has pointed out the need for transparency when companies approach the consumer. The board has commented: “Whether we are talking about climate change, food insecurity or any other pressing issue, we need fact-based conversations and a collaborative, multinational and multi-stakeholder strategy to make changes happen.”

The vice president of Global Communication of the company has explained that, after the “great pause of 2020”, the sectors and all the companies have accelerated their evolution, going through important changes in their labor practices, adopting new technologies and, in many cases, expanding its geographical footprints, responding to changes in customer preferences and new demands.

Philip Morris is immersed in a transformation process towards a smoke-free future, betting on the development of alternative combustion-free products that scientifically prove to be a better option compared to continuing to smoke. In this sense, Marian has recognized that at Philip Morris they do not think that these smoke-free products are just another product in their portfolio, but they believe that, together with other products that do not contain nicotine or tobacco, they are their future.

The company’s goal is for 50% of its net income to come from these alternatives by 2025. “We believe that, with the appropriate regulatory frameworks and the support of society, we will be able to see the end of cigarette sales in many countries within 10 to 15 years,” he said.

For Salzman, it is not uncommon for a large company undergoing a fundamental transformation to encounter some skepticism, and for this reason, he explains that Philip Morris seizes every possible opportunity to highlight scientific facts and data and clarify distortions. informative and combating misinformation.

“We do it by involving all interested parties starting with our detractors, in a productive dialogue, informing society openly about our progress, through our annual Integrated Report, making our research and data known through our website and publishing the results of our clinical studies, “said Salzman.

The challenges that the company’s board of directors foresees for 2022 will not be solved in the short term or unilaterally. “The speed and scope of our collective success will depend on all parties, governments, the private sector and civil society, working together to innovate, adapt, change and find better routes to move forward. This collaboration begins with recognizing our joint responsibility and committing ourselves to collaborate to make the change a reality “, he stressed.


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International Women’s Day 2021– Let’s be the difference and ask, ‘Can we help?’ –

Fox Business, Published Apr. 13, 2021

We have a unique ability to help younger generations find their voices, activate their power, and have confidence

This International Women’s Day, we’re thinking about the Class of 2021—and in particular, about the hundreds of thousands of young women who will be attempting to launch their careers in what is shaping up to be an especially deep recession for females.

A headline earlier this year put gender disparities in sharp relief: Of the 140,000 jobs cut in December 2020, according to the U.S. Bureau of Labor Statistics’ job report, 100 percent of them were held by women. 100 percent. In total, women lost 156,000 jobs that month while men gained 16,000.

Moreover, the uneven burden of the pandemic within households has spurred at least one in four women to consider downshifting their careers or leaving the labor market entirely.

The authors of the 2020 Women in the Workplace study, conducted by LeanIn.org and McKinsey & Company, term this an “emergency for corporate America,” concluding: “Companies risk losing women in leadership—and future women leaders—and unwinding years of painstaking progress toward gender diversity.”

Those who came of age during the women’s empowerment movement of the last century had every reason to think workplace equality was within their grasp and that progress would be steady and sure. What we now know is that women’s progress waxes and wanes, and the light at the end of the tunnel dims far too regularly.

For women who have earned a place at the table, including the two of us, now is the time to act to make things better, easier, saner for those attempting to follow.

We have a unique ability to help younger generations find their voices, activate their power, and have the confidence to make grand plans, despite the powerlessness they are feeling and the odds that continue to be stacked against them.

We can relate to the powerlessness so many women feel. Roadblocks and gender bias don’t magically disappear at a certain level of the corporate hierarchy. And we are keenly aware of the bruises we’ve accumulated and the sacrifices we’ve been called to make that were typically not required of our male counterparts. This must change.

We have a unique ability to help younger generations find their voices, activate their power, and have the confidence to make grand plans, despite the powerlessness they are feeling and the odds that continue to be stacked against them.

If we want “the way things are” to ever give way to “the way things ought to be,” we need to do more than offer empathy.

We need to share practical advice and strategies, accelerate career trajectories, and find ways to support women not just in the workplace but also at home so that the progress made by those with young children isn’t wiped out every time a crisis emerges.

The need is especially acute when so many are working remotely, making it all the more difficult for younger employees to identify potential champions and mentors.

Those of us in a position to do so must relentlessly champion change within the organizations we lead, working with our male peers to ensure equity saturates the culture and workplace practices.

The problems are clear and include pernicious gender bias, inadequate opportunity, too few women in positions of power, and, in our current circumstances, isolation and an inability to connect in person with people who can help.

The solutions are more complex but must start with companies and corporate leaders committing to do the right thing, including ensuring that the ranks of decision-makers reflect the broader society, as we are doing at Philip Morris International (PMI). With women holding just over 37 percent of management roles at PMI today (up from 29 percent in 2014), we’re on track to meet our goal of having at least 40 percent female representation in management roles across the company by 2022.

Those of us in a position to do so must relentlessly champion change within the organizations we lead, working with our male peers to ensure equity saturates the culture and workplace practices.

Such advances have a clear link to performance goals. A growing number of companies now recognize that a genuinely diverse, inclusive, and equitable workplace drives innovation and growth.

We are not asking for special privileges or exceptions for the upcoming generation of women. We are asking that our peers—female and male—join us in pushing for change and ensuring that the double crisis of the global pandemic and its related economic fallout isn’t allowed to undo the hard-fought progress women have won, to the detriment of all.

We owe it to the next generation of women to step up.

Suzanne Rich Folsom is Senior Vice President and General Counsel for Philip Morris International. Folsom joined Philip Morris International in July 2020.

She is a former Partner and Co-Chair of the Investigations, Compliance and Strategic Response Group at Manatt, Phelps & Phillips, LLP.

A veteran general counsel of both public and private companies, and a transformation and restructuring leader, Folsom most recently served as the General Counsel, Chief Compliance Officer and Senior Vice President, Government Affairs and Global Public Policy at United States Steel Corporation.

Marian Salzman is Senior Vice President of Global Communications, Philip Morris International. Salzman’s communications career has spanned more than three decades, across multiple industries and the globe.

Her track record for implementing and managing companywide change and developing business units and initiatives that effectively build and expand markets, increase revenue, and strengthen reputation is unparalleled.

In 2018, she left her role as CEO of Havas PR North America and Global Chair of the Havas PR Global Collective to embark on arguably the greatest challenge a communicator could take on: helping Philip Morris International rid the world of cigarettes.


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Trending: the future

Vogue Portugal, Published Mar. 04, 2021

It was always uncertain. Now it seems unpredictable. But not for everyone: Marian Salzman is a trends forecaster, meaning, she identifies upcoming trends. And she says that things will not go back to how it was. But that is not necessarily a bad thing.

The March issues are, as a rule, issues dedicated to trends. It is, therefore, more than appropriate that we speak of what is now the biggest and most sought of (though unpredictable) trend: the way we live. We didn’t think much of it: with more or less purchasing power, with more or less vacation time, with more or less wardrobe novelties, with more or less sunny days, with more or less patience, we got used to certain social parameters, ways of working and lifestyles we took for granted and which, even if they were subliminally altered, would remain more or less in the realm of what was familiar. Until a pandemic knocked on our door without asking permission to get in or cleaning its feet on the rug, nor disinfecting its hands, in what appeared to be a terrible knock, knock joke, showing us that what we know can change at a glance… And that there are also certain aspects in life that can, and should, be changed. Many would not associate this knocking with the sound of opportunity at the door. But Marian Salzman heard the bell, loud and clear, identifying a path of behavioral changes and ways of living that should increase our family time, as well as our work productivity, amongst other macro trends that Salzman shared in her Zoomsday Report, published in November 2020.

In this report listing 11 trends (closely linked to the events that marked last year and the changes that they have introduced in our daily lives as well as in our relationship with others and with ourselves) for the times to come, which are already reflected in a more or less shy way, Salzman predicts that there is a clear intention to be more in tune with the community and with ourselves, in a zoom in that is wanted as a reflection of a day to day that fills us more, of a life more focused on the people and businesses around us, while also zooming out so as not to lose the big picture of everything, the bigger framing, in order to understand how we can positively impact it: “I call that ‘zooming in’ and ‘zooming out’. We are focusing in on community and the people nearby (family, friends, essential workers, etc.)”, elaborates the Communication and PR specialist, trends forecaster and senior vice president of Communication at Philip Morris International. “But, at the same time, we are taking a big-picture view of the world and our place in it—and are showing more concern for the environment and for people who live far away from us or who are unlike us in fundamental ways. So, even as we are maintaining physical distance from one another during the pandemic, we are moving closer emotionally and in terms of what we prioritize.” With this in mind, Salzman also speaks of the emergence of a redefinition of the essential, that is, we will demand better conditions, conditions that prepare us for the unpredictability of similar events to these and, at the same time, we will manifest a greater concern for others, with equality, justice, especially concerning those underprotected, having, thus, a greater awareness of the collective. The following forecast is also in line with others listed in these 11 macro trends – or Salzman’s Eleven, let us call them that: this zoom in also means that we return to the “us” and the ones closer to us, but not in a quantitative, rather a qualitative way, privileging more intimate connections and not looking at proximity and convenience, because if there is one thing this last year has taught us, it is that we can be close without being near. It is not unreasonable, therefore, that these reflections also mean a return to what is authentic, an idea that Marian refers to as “the real becomes unreal and vice versa”: since digital is here to stay, this will help, on the one hand, to rethink time and space and, on the other hand, to impose a limit on the mandatory and pressure that digital brings.

The fact that we have to (instead of wanting to) be present on the Internet means that we will also need to leave the network to turn to the analog, to the classics, to what is genuine: “Expect a return to the valorization of intellectuality and traditional values ​​like integrity and self-sufficiency,” the specialist said at the presentation of the Zoomsday Report, a result of an attempt to escape this era of appearances. “Early on in the pandemic, retailers reported a surge in sales of ‘analog’ pursuits, such as board games and puzzles. And goods like vegetable seeds, yeast, and flour were in short supply, pointing to a renewed interest in getting back to a simpler existence and disconnecting from the internet to do something ‘real’.”, says Salzman. “This trend [of returning to the‘ real ’] is about slowing down and savoring life, but it also speaks to the uncertainty and fear of the unknown we’re experiencing. People want more control over life. They want to know the ingredients of what they eat and drink—and where they came from. They also want to be able to do simple things like repairing a bicycle, growing vegetables, mending their clothes. We don’t want to feel dependent on others for so much because we are not entirely sure we can count on them to be there when we need them.” And she adds: “Our appreciation and recognition of the importance small businesses play in our lives will remain post-pandemic, too. We have a better understanding of how much our communities rely on a healthy small-business infrastructure. So, in terms of both manufacturing and consumerism, we will seek out local sources of goods. We’ve also seen a surge during the pandemic of interest in outdoor activities—from hiking and camping to kayaking and birdwatching. People have grown weary of being cooped up in their socially distant “bubbles.” They want to go out and explore, and that has been a good thing for the makers of sporting equipment. Even before the pandemic, we were seeing a return to analog with increased sales of vinyl records. Smart marketers will find ways to update products of old to reach new audiences.”

“ANY TRENDSPOTTER WHO DOESN’T ADMIT TO THE OCCASIONAL BLUNDER ISN’T BEING ENTIRELY HONEST. I’VE HAD A COUPLE OF BIG ONES OVER THE YEARS, INCLUDING A LONG-AGO INTERVIEW IN WHICH I TOLD A REPORTER THAT I DIDN’T THINK AMAZON WOULD EVER BE PROFITABLE. OOPS.” – MARIAN SALZMAN

In the case of rethinking time and space, this means that, with the advent (and the reality) of working from home and a potential burnout closely linked to the anxiety and pressure caused by quarantine, we can see a bigger division between work and family, with the workweek being reduced to four working days, reserving 24 extra hours to focus our attention on the loved ones. This reality can also be the cause and consequence of another macro trend in these Salzman’s Eleven, which is related to the reorganization and decentralization of places, promoting a city exodus and rethinking urban centers as places of leisure and not just business, since confinement showed that the place is not as important as the digital tools that allow us to maintain productivity without pollution, traffic, unbearable low incomes, variables that have been tolerated until now by the advantages of the offer of commerce, education and employment in cities. An offer that is no longer limited by physical borders and which can be accessed from more remote areas, namely areas that offer quality of life, both in landscape and budget-wise. It is obvious that this reality comes at the expense of an increasingly tangible work automation, walking at a stride into the era of drones and droids, warns the expert, because the Internet saves – but at what cost? Salzman also addresses the issue of the migration of life to digital and the potential consequences of that transition, namely what we can lose – for example, manufacturing knowledge and talent, thus assuming that in the future, classes on this kind of skills may have a greater demand. Especially because, in one of her eleven, Marian predicts that we will start to be “always ready for battle”, planning and worrying both mentally and physically as well as financially, for events that take us by surprise – and that means finding out self-reliance with DIY techniques and other useful practices, as well as preparing emergency kits.

These are some of the guidelines for what comes next, predicts Salzman. Guidelines that don’t just come out of nowhere: forecasting trends is not just sharing some opinions-in-absolute-truth-mode about what you think going on, as many sofa editors and social media psychics do, armed with the authority that only a computer screen gives them. Trend forecasting is a powerful sociological tool reserved only for the few with a framework for it (Marian is one of them) and with scientific foundations that go beyond a touch of know-it-all savvyness that seems to assist the world population. “I can’t speak for all trendspotters. In my case, I studied sociology at university and started my career as a market researcher, but I would say that I pursued those paths because I have naturally always been interested in human behavior and trends. I love to detect patterns between seemingly unconnected happenings and figure out what it all might mean. And then I try to create a story or narrative that helps other people understand what I’m seeing.”, explains Salzman. “As for my process, I combine observation and an extremely broad media diet with hard data points to support what I see. When you’re trendspotting for business, you need to be able to prove your hunch—or at least make a case for why the company should be monitoring an emerging trend you’ve spotted. I’ve been doing it for many years. When I was younger, my specialty was lifestyle trends—things like gender, fashion, style, and beauty. As I’ve grown older, I’m more likely to look at geopolitical and economic trends and big societal shifts. One thing that hasn’t changed is that this is an ongoing process: I am always on the lookout for emerging trends and checking to see how past trends have played out. New sightings can be built out from the foundation of past forecasts, so I will sometimes revisit where we’ve been to draw pictures of where we’re going.There certainly is no set timeline. Some trends are short-lived, which in most cases means they should be classified as fads. Others develop and take on new forms over decades. You have to do some thinking to tie the threads together. In 2021, I’m considering how the metrosexuality trend I identified in 2002-2003 has influenced gender blurring, which in turn is a contributing factor to the current populist and nationalist movements. Many men in this world are angry that their ‘maleness’ is being marginalized—and that is sometimes being expressed through violence and anti-democratic tendencies.”

This kind of knowledge to identify new lifestyles and behaviors in society so far in advance only comes with experience. And Salzman has the CV to prove it. “Over three decades, I worked for advertising, brand communications, and public relations groups, including Havas PR North America (where I was CEO for a decade), Euro RSCG Worldwide (Havas Creative), JWT, Porter Novelli, Y&R, and TBWA\Chiat\Day. Very early in my career, I was an entrepreneur; I co-founded American Dialogue/Cyberdialogue, through which I ran the world’s first online focus groups in the early 1990s. I was a cybergeek before most people knew how to get on the information superhighway”, she confesses, underlining something that deserves to be highlighted in this conversation:Purpose matters to me. When I led Havas PR North America, I created policies to ensure that we were putting our communications skills to good use on causes that were important to us. We helped to launch #GivingTuesday, for instance, and before that raised funds to rebuild Haiti after the devastating 2010 earthquake. I also encouraged our client companies to pursue a purpose beyond profits.” In fact, this is another of the macro trends that he mentions in his list of eleven, that is, companies must be agents of change, which comes a little after the redefinition of what is essential and the demand for a more just world. “This pandemic has whetted the public’s appetite for change. It has spotlighted things we overlooked for too long, such as disparities of wealth and racial injustice. As a result of all we have been through, we are more mindful of the people around us and less tolerant of systemic inequities. We are less willing to turn a blind eye to those whom society is failing”, says Salzman.

How will it be for 2021? “In 2021, we can expect increased support for racial and economic justice, resource sharing, and serious discussions of concepts once dismissed as radical, such as a universal basic income (UBI). Even in the U.S., the notion of a UBI has gone from a fringe, far-left fantasy to what many consider a commonsense solution. When chaos reigns, people want protection.” And recalls: “As of a few years ago, more than half the world’s richest entities were corporations. With companies holding huge financial power, it is only right that people are looking to them to help meet the challenges we’re facing. And now, as we’re living through this trifecta of crises—the pandemic, social unrest, and economic upheaval on top of the threat of climate change—companies really have no choice but to become not just more socially and environmentally responsible but more socially and environmentally proactive. Consumers have little patience for brands that don’t seem to ‘get it.’ Tone-deaf ads and questionable social media posts are called out—often with immediate action demanded (e.g., ‘fire that executive’, ‘boycott that company’). People are rethinking their brand loyalty based on how responsibly companies behaved during the pandemic. They want to know the brands they’re supporting put people before the bottom line. Younger generations are teeming with passion for equality and the planet—from brave gender activist Malala Yousafzai to the stoic and straight-talking environmental warrior Greta Thunberg. So, yes, we will see these issues becoming ever more important and prominent, post-pandemic and beyond. Several of my trends for 2020 and 2021 touch on these issues—including rethinking cities to provide more green space and affordable housing, redefining what is essential, jettisoning more and consuming less, and embracing ‘we’ over ‘me’.”

What makes a trends forecaster link herself to one of today’s game changers in the tobacco industry? Her duty – with a purpose, as she argues: “In 2018, I decided to make a difference from within a company rather than as an outside adviser. I’ll be honest, when Philip Morris International first contacted me, I had zero interest in working with them—much less for them. But as I came to learn more about their new mission—to make cigarettes a thing of the past and create a smoke-free future—I recognized that this was too enormous an opportunity to pass up. I could join an organization that has a vision to inspire a change that will see hundreds of millions of adults who would otherwise continue to smoke replace cigarettes with reduced-risk alternatives. I could contribute to what will be one of the greatest public health breakthroughs of this century. How could I pass that up?So, I packed my bags and moved to Switzerland. And now, as Senior Vice President, Global Communications at PMI, I work every day to create an environment—attitudinal and regulatory—in which those adults who would otherwise continue to smoke are encouraged instead to switch to the less harmful alternatives science has made available. To be clear, smoke-free alternatives are not risk-free, and the best choice anyone can make is never to start smoking or, if they do, to quit nicotine and tobacco altogether. But we know that in any given year, many do not quit. And even the WHO estimates that by 2025 there will be approximately the same number of smokers around the world as today. For those millions of adults who would otherwise continue to smoke, we want to ensure they have access to and accurate information about the science-based smoke-free alternatives that are a better choice than cigarettes.” This is a macro trend that lives beyond the pandemic or other external factors – or rather, it is a goal that, Marian hopes, becomes a macro trend. “We are committed to creating a smoke-free future, but we can’t do it alone. Enabling millions of smokers to switch from cigarettes to better alternatives requires the support of regulators and policymakers. Right now, tobacco policymaking is being seriously undermined by ideology, often with little to no accounting for science and facts. The vast body of scientific evidence and data related to smoke-free alternatives to cigarettes is largely ignored by some special interest groups, including those with influence at the World Health Organization.”, she argues, leaving no room for doubt on her wearing the PMI shirt, one with an important purpose. “These groups appear to be focused on “defeating” the tobacco industry rather than promoting the best policy solutions to improve the public health. In any other sector, this would not be acceptable—and it is not acceptable in the tobacco sector, either. Anyone taking the time to review the scientific studies that exist today would understand the enormous potential these products present to men and women who smoke. Smoke-free products are not risk-free, but when they are subject to safety and quality standards, they are a far better choice than continuing to smoke. Innovative, science-based alternatives to cigarettes have an enormous harm reduction potential. Policymakers need to recognize that not all tobacco products are equally harmful. Given all of the scientific evidence available today, to position all products as having the same degree of risk is simply false. It is disinformation—and it poses great harm to those adults unwilling to give up cigarettes in the absence of a better alternative.”

A goal that, if it relies solely on her tenacity, will be achieved. Not because her predictions are always infallible, they can’t be, but because what drives it is greater than any macro trend: it is the purpose and the will to surpass herself. The mistakes along the way, she thanks them and turns them into learning: “Any trendspotter who doesn’t admit to the occasional blunder isn’t being entirely honest. I’ve had a couple of big ones over the years, including a long-ago interview in which I told a reporter that I didn’t think Amazon would ever be profitable. Oops.”, she replies with an unparalleled honesty. “

More commonly, predictions are just slightly off or premature. My trends report for 2020 said that more people would be stockpiling essential goods and wearing protective face masks. What I had no way of knowing at the time I wrote that in late 2019 is that these trends would accelerate because of a novel coronavirus. I thought more people would be wearing masks because of heightened concerns over air quality, and they would be stockpiling goods as part of the overall “bunker mentality” I’ve been talking about these past few years. So, while the trendspotting was correct, the reasoning was off. I don’t regret any wrong turns I’ve taken. It’s all part of the learning process.”, she confesses. Which should not be the case with her Zoomsday Report, as it seems to be already striding as correct, with many of the points mentioned having already been expressed in the conversations on the agenda – one of them, the issue of mental health and predisposition to prepare for everything: “Expect more pandemics, epic weather, and more fear. I worry a good deal about our collective mental health; will we ever feel safe again? We are better at treating immediate problems than at conditioning ourselves to withstand the unanticipated. Fear of the unknown has always been a human weakness. The pandemic, however, has led to practical changes related to health and safety. People will form new habits since they are now more aware of the need to protect their mental health and well-being. In the aftermath of the pandemic, we can expect the toll of perpetual stress and even PTSD to grow more apparent. In the long term, we will see greater investment—on the part of individuals, companies, and governments—in emotional and mental health.”, warns Salzman.

It is not randomly that one of the trends listed is being prepared for everything. In theory. And in practice? “We’ll never be prepared for everything. The world is too complicated and moves too quickly for that. We’ll focus more on teaching resilience. We will see this on an organizational level—with employers reskilling workers to adapt to a range of possible futures—and on a personal level, as schools and families prioritize tenacity and grit alongside creativity and critical thinking. Memories may be short, but we’re not going to shrug off this pandemic the way we have prior crises. It hasn’t just impacted a portion of people in limited ways. It’s not like a short-term economic downturn. It has been going on for months and months—and will linger for many months more—and it has affected virtually everybody. The way we work has been affected. The way we live has been affected. The ways in which we communicate and socialize have been affected. Our lives have undergone a fundamental change since March 2020, and there will be no going back to the old “normal.” But, we cannot stress this enough, this is not necessarily a bad thing. “Trends are often aspirational, reflecting efforts we are making to improve our lives and our world. We can see that in the ongoing trend toward conscious consumption. And even within bleaker trends and events, including this pandemic, I generally look for a “silver lining”—for something positive that will come out of it. So, yes, I do believe that trends can be viewed as a window into a better life—or, as you note, our “dream life.” (I should note that one of my past trends that got a lot of media attention dealt with dreaming, literally; it was “sleep as the new sex.”)As I mentioned earlier, I detect trends by analyzing data and patterns of behavior. Assuming that we human beings are continuously striving to do better, to live better, to improve our circumstances, it would be natural to conclude that trends are moving in that direction, as well.”

In conclusion: it will all be fine. Or at least we will try to move towards it, as much as possible. It is no coincidence that the 11th and last macro trend in the list on the Zoomsday Report is “making peace with uncertainty”, or, in other words, being aware that the worst can happen, but hoping that it won’t, resorting to prevention first and not letting ourselves be held hostage by fear – rather trying to get the best out of the situation, within what we feel is the safest for us in uncertain times. “The overarching trend we’re seeing as a result of this pandemic is a widescale reevaluation of how we are living and what we want from life. COVID-19 has given us a chance to seize not the day (carpe diem) but the pause (carpe mora). Our regularly scheduled lives have been interrupted, and that has opened us up to new possibilities—while also giving us time to consider just how satisfied we were with life prior to the pandemic. We’re going to be seeing many people make dramatic life changes—whether that means shifting careers, going back to school, breaking up with or settling down with someone, moving to a new location, or fundamentally changing their lifestyle. Aristotle said, ‘The unexamined life is not worth living,’ but most of us would agree that we’ve been too rushed—too busy with our jobs and commutes, our household responsibilities, and just keeping up with the current onslaught of information—to take the time to think deeply about our lives and whether we are happy with them. This is our chance to make meaningful change—for ourselves and for our communities, for society even.” Marian Salzman knows how to leave an interview with a bang, making sure the rainbow that we’ve all been sharing is visible in this answer. And proof of what she stands for is the practical examples of those who have already adopted some of these trends – and which Vogue will explore and show in a later issue. The future is trending, because the future is now.

*Translated from the original article from Vogue Portugal’s Creativity issue, published march 2021.


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Is Tinsel Canceled? –
The New York Times, Published Dec. 18, 2019

On the normalization of chaos: “The overall big trend is chaos—and the normalization of chaos—the fact that we assume something is going to be chaotic versus Zen … And so a lot of people are looking for safety, looking for security, looking for purity, looking for less being more—with a lot of emphasis on faux solutions, things that make people feel better even when they know things haven’t gotten better.”

The polar ice caps are melting before our eyes. Artificial snow will not be de rigueur this year.

Even as whales starve because of the plastic they have consumed, and landfills swell beyond all reason, one age-old holiday tradition that has been hard to shake is the habit of excess.

Between Thanksgiving and New Year’s Day, Americans produce a colossal amount of waste, throwing out, by some estimates, 25 percent more stuff than they usually do, over one million extra tons of garbage each week. Food waste is a contributor, and so is traditional wrapping paper, the kind pocked with glitter or coated with plastic for that festive sheen, and therefore unfit for recycling.

According to the National Environmental Education Foundation, each year, on average, we discard 38,000 miles of ribbon, $11 billion worth of packing material and 15 million live Christmas trees.

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Expert predicts hugs, clean air holidays and romance with your gadgets will be among top trends of 2020 –
The Sun, 2 Jan 2020, 0:42Updated: 2 Jan 2020, 16:25

On the normalization of chaos: “The overall big trend is chaos—and the normalization of chaos—the fact that we assume something is going to be chaotic versus Zen … And so a lot of people are looking for safety, looking for security, looking for purity, looking for less being more—with a lot of emphasis on faux solutions, things that make people feel better even when they know things haven’t gotten better.”

FOR more than 30 years Marian Salzman has been one of the world’s most accurate trend spotters.

The 60-year-old predicted the clean eating craze, the rise of the snowflake generation and metrosexual men and she was one of the first to warn of the 2008 financial crash.

Today we hear what New Yorker Marian – whose Annual Trends report is a bible for companies wanting to know the next big thing – is predicting for 2020, which she believes will be the Year of the Hug.


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Weighted blanket is cuddly antidote to tech overload
The Times, by Alice Hutton, 22 December 2019

On the normalization of chaos: “The overall big trend is chaos—and the normalization of chaos—the fact that we assume something is going to be chaotic versus Zen … And so a lot of people are looking for safety, looking for security, looking for purity, looking for less being more—with a lot of emphasis on faux solutions, things that make people feel better even when they know things haven’t gotten better.”

She is the woman who popularised the term “metrosexual”, and forecast cultural phenomena such as “clean eating” — now she has a prediction for 2020’s hottest trend.

Salzman, 60, believes we will increasingly reach for such things as weighted blankets, “cuddle therapy” and compression wear because our “obsession with technology” is causing a chronic lack of physical contact, known as “skin hunger”.

It will be the year of the “weighted blanket”, according to the futurologist Marian Salzman. The quilts, often filled with thousands of tiny glass beads, claim to mimic the human touch and ease the symptoms of depression, anxiety and insomnia.

While the internet has created limitless ways of keeping in touch via email, WhatsApp, FaceTime and Skype, scientists have raised concerns about the repercussions for the human psyche as we replace regular, physical contact with virtual encounters.

Dr Harry Farmer at the University of Bath’s human computer interaction, known as the Create Lab, said skin hunger was the result of a lack of human touch, which is “vital on a biological level” because the endorphins help us “relax, regulate mood and build social relationships” as well as aid our immune systems in fighting disease.

The weighted blanket has some celebrity fans, such as the reality TV star Kourtney Kardashian, who has posted about them, and the Oscarwinning actress Jennifer Lawrence, who put one on her wedding list.

In September, John Lewis became the first British high-street retailer to launch its own weighted blanket range, costing between £60 and £110, depending on the weight. Sales have risen 177% over the past week, the retailer said.

Online reviews claim the blankets help with anxiety, restless leg syndrome and as a sleep aid for autistic children. “Best invention ever,” wrote one customer. “I use this for when I really feel like I need a hug.”


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“2020 Trends” –
Sky News with Colin Brazier, Dec. 2019

On the normalization of chaos: “The overall big trend is chaos—and the normalization of chaos—the fact that we assume something is going to be chaotic versus Zen … And so a lot of people are looking for safety, looking for security, looking for purity, looking for less being more—with a lot of emphasis on faux solutions, things that make people feel better even when they know things haven’t gotten better.”

On why today is more chaotic than previous turbulent eras: “One of the things that is different is that Mother Nature is finally breathing revenge on us, on a global level. So If I turn my TV on … I look at the fires that have ravaged California over the last 12 months … I look at what’s happening in greater Sydney, and I begin to understand that not only is that chaos the chaos of fire, the chaos of nature, but it’s also the chaos of a lack of clean air. So the fact that clean air is a luxury trend really kicks in. I look at the shootings that happened in the last 48 hours [in the U.S.], and what I think is it’s a combination of disorder [and] the constant connectivity. I know it’s disordered because I’m constantly logged on, which is why I think you’re seeing a lot of reactions in the form of digital detox and people pulling backward [from social media].”


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PR Masters Series Podcast, Episode #14 – Marian Salzman –
CommPRO.biz, September 2019

The Stevens Group is pleased to present a new podcast series that salutes the masters of public relations and revels in their observations, insights and advice to PR professionals. The special guest is Marian Salzman, SVP, Global Communications, Philip Morris International (PMI).


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CapeTalk (radio)
Marian Salzman interviewed in advance of her talk on ‘The Evolution of Women in Pop Culture and Beyond”
March 2019


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“Marian’s Predictions: What the Near Future Holds for the World and How to Deal with It”
Vremya(Kazakhstan), June 2019

“…I would probably call anger the main trend [I’m seeing]. People are becoming more and more angry. They are angry at each other, at national institutions and media, just at everything they are faced with. They are disappointed in everything, they have less trust in each other, and this makes them more localized; they want to be a part of a smaller community, one where they feel comfortable, where they know everyone and can manage the situations…On the one hand, the world has become increasingly global, but on the other, people are becoming more and more local. They want to live in a smaller, controlled world of their own [making].

“The second trend is the disappearance of our conventional gender roles, with men becoming feminized and women masculinized. People can now choose their gender. I know that in Kazakhstan, it is a very controversial topic, but in the West, people have come to believe a child can decide whether he or she is a man or a woman. In the West they say gender is not a given…but something you can choose…”


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“Powerful Women: Marian Salzman”
JOURNAL(Croatia), May 2019

On “life as a brand” and the Kardashians: “Andy Warhol said that every person would have their 15 minutes of fame… Today we can cash in that fame. But the Kardashian family is much more than that. I’m not a big fan of theirs, but they are so brilliantly marketed; for example, no consumer product has been placed on the market like Kim Kardashian’s buttocks.

“If you think about her role in society, she has changed so many of our social standards: She is [in a biracial marriage], she had a surrogate pregnancy, she has given…honest statements about her family’s dynamics. The Kardashians have made us think about transgender people…I think they have done much more than a lot of famous people. I would say that Kris Kardashian Jenner is the ultimate brand manager. If she had been leading Pepsi, they would have been in another place entirely today.

“In fact, we are all brands. Your resume is your brand positioning; your LinkedIn profile is part of your brand positioning…”


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“2019 Will Be the Year That We Will Stop Hiding Our Age, According to This Trend Prophet”
Marie Claire (Greece), April 2019

“Marian Salzman is one of the most powerful women of our time as she has the ability to predict successfully the trends that will concern us in the near future…Every year Salzman publishes a list of such trends called the Annual Trends Report and the world’s largest companies trust it as a Bible. In the list of 2019, along with global conflicts, the end of politeness and ecological disaster, she has also predicted the highly promising ‘age proud’ movement.

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“…Everything has to do with the positive attitude, explains Salzman. We have to distinguish pro-aging from anti-aging; we do not want to look younger, we just want to look beautiful in every decade. The issue is that the woman has the option to intervene as she wants in her appearance to feel better with herself, not to look 20 years younger.

“But let’s not forget that the ‘age proud’ movement is not limited to appearance. We must recognize that the older woman has more experience and stronger perseverance, and that is something worth respecting. She can now wear presbyopia glasses, but she can certainly handle calmly and effectively a job crisis or a home problem.

“…The new image presented by Salzman is incredibly liberating and refreshing. I wish 2019 to be the year that we all will [overcome] our insecurities…and be talking about our age unambiguously. #BeAgeProud #BeBoldClaimOld.”


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“Age Proud: The New Trend That Wants You to Be Proud of Your Age!”
Queen (Greece), April 2019

“[Marian Salzman] is one of the most dynamic women of our time and, as time has proved, has managed to predict some of the most prevalent trends in recent years…The list of the top trends that each year she prepares is the ‘bible’ of modern companies, and what it says is taken seriously by the most distinguished leaders in the world.

“Now…according to her, we are stepping fast into an Age Proud era! What does this mean? That now, women will not feel bad about their age. Instead, they will feel proud of the years they ‘count.’ Indicative of the influence of Salzman…estimates are that by the time she talked about this new trend, the hashtags #BeAgeProud and #BeBoldClaimOld are already doing the rounds of the internet, with many women taking to the floor, revealing their age.

“…For Marian Salzman, 80 will soon be the new 60, just like 40 is now the new 20! Marian, we worship you!”


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“No Conversation, No Civilization”
IPRA, March 2019

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Marian on divisiveness: “What concerns me about the practice of conversation fading isn’t just a matter of my personal taste. Sure, I don’t like seeing people totally rejecting points of view and people out of hand, just because they seem to be on the other side of a chasm. I find it dumb when people are so certain that their opinion is right that they can’t imagine they might have something different to learn from other people’s perspectives. What concerns me is less a matter of taste than a matter of practicality. We are now all facing a whole lot of huge and hugely complex global problems that don’t have quick fixes. Faced with creaking social systems, social divisions, public health issues, refugee crises, climate change and environmental collapse, the complexity and uncertainty of it all is getting too much for many people to tolerate.

“It’s tempting to believe those who reject open-minded conversation and instead advocate for simple solutions applied with single-minded determination, regardless of what others think. Yet experience shows that effective solutions start with opposing sides spending time together, taking the time not just to hear each other out but also to feel each other out. In other words, effective solutions start with conversations.”


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“Why 2019 Will Be the Year You Stop Lying About Your Age!”
Daily Mail, March 2019

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“Marian Salzman” has detected a new elasticity about age. A woman in her 50s might be a grandmother or a new mother…She has form when it comes to predicting the Next Big Thing. Salzman was among the first to spot that single professional women would become the new free-spending yuppies. Her research and the first Bridget Jones film led to the infamous Time magazine cover story ‘Who Needs a Husband?’ in 2000.

“She brought the concept of the ‘metrosexual’ to the mainstream (it was deemed word of the year by the American Dialect Society in 2003); predicted the power of bloggers; and knew we’d all be addicted to our mobile phones. More recently, she identified that ‘sleep is the new sex,’ long before the influx of self-help books on sleep, and was way ahead of our ‘clean eating’ obsession.

“Put simply, Salzman knows what you’ll be thinking about, shopping for and discussing endlessly, years before you do. So if she tells us to celebrate ageing, we need to get with the programme.”


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“Marian Salzman 2019 Trends Interview”
Female.com.au, March 2019 

“…I think social media is old news. What’s now is constant connectivity and an always-on mindset, offset by moments when we log off, tune out and try to reboot off the grid. The lack of filter is part two of this way of life. Because social is now normal, versus special, we spout the first things that pop into our minds, and rail relentlessly…”


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“Stuff Is the Past, Ideas Are the Future”
House & Garden (South Africa), March 2019

 “…Disruption is pretty much the coolest thing happening in both the marketing and design space, and I think it is re-thinking absolutely everything. Why do we have a dining room if we have a kitchen? Why do we have a living room versus a living space? …Design is actually at the very centre of cultural and life transformations…What is life and what is work? It’s all blurred together, and I think we are now going to design new ways of managing those things into one lifestyle…”


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“Interview with Marian Salzman, Global Trendspotter and Author”
Divine Magazine, January 2019

“#BeBoldClaimOld is a mantra beginning to resonate at a time when Sharon Stone and Angela Bassett recently turned 60 (both posted bikini pics to celebrate), and Jane Fonda’s still going strong at 81. And who can miss the whole wave of older women gaining social media followers for their style? They even have a name: the Insta-grannies. As we age healthier, it should follow that society recognizes that maturity equals wisdom, and the value of elder statesmen often far outweighs any downside.”


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“#BizTrends2019: Top 12 Trends for SA and the World”
Bizcommunity (South Africa), January 2019

Marian Salzman says: “Ikea is partnering with designer Tom Dixon on a new collection to help make ‘homes the new farmland.’ So watch the growth of next-generation appliances that bring hydroponics to the kitchen table (e.g., Babylon Micro-Farms). It’s the ultimate in retro-futurist and a nod back to indigenous people and what they farmed.”

Business and Marketing Insights

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“A Legendary PR Expert Reveals How to Be a Businesswoman”
Mail.kz (news aggregator, Kazakhstan), June 2019

On whether female leadership can spur a company to success: “The point is not who is at the steering wheel. Ideally, the issue is not someone’s leadership, or the question of equality. Ideally, there is mutual respect, when everyone takes into account the [distinctions] of the opposite sex, when there is not equality but complementarity. Men and women are completely different people. We have to remember this, take it into account, whether solving work issues or negotiating. The difference in thinking, the difference in the approach to business and life are obvious. Only cooperation will help achieve perfect balance and success…”


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“Marian Salzman: It Is Impossible to Be an Expert in Everything”
Caravan.kz (Kazakhstan), June 2019

“…You are learning all your life; at some point you realize that you already know a lot of things, but this will never make you a universal expert. That is, you should always learn. This is normal. It is normal at 25, at 45 and at 60. There should be no complacency. As soon as you relax and conclude: It is done; I am a mega-specialist; I am cool…you are toast…”


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“A Woman in a Man’s World: Marian Salzman from PMI”
Viewsofia.com (Bulgaria), May 2019

On the most important thing she’s learned over the years: “You do not have the right to feel comfortable. Everything always changes, and if you are not ready to change with it, or even before it, you will be lagging behind…”


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“Reinvention and Innovation”
The Switzer Show, March 2019

On consumer segmentation: “One thing I’m certainly seeing is brand new sectors of society. So, an ‘old mom’ used to be 25; today, she might be 45 or older…We’re going to see a lot of demographics falling away, redefining how we market. A mom is a mom is a mom…She has to decide does she feed cereal to her kids, how much television does she allow her children, does she want only organic fibers in their bedding? So we’re going to market to her as a mom, not necessarily as a 25-, 35-, 45- or 55-year-old woman.”

On artificial intelligence: “I hope AI will empower the smartest people in the room to do their jobs better. I certainly think we run a risk in many of the thinking professions of finding out that the great computer in the sky replaces some of us and so we need to reinvent ourselves. I think the promise of AI is precision. The risk of AI is that it takes away the creative spark, that sparkplug that has made all the differences in the world.”

On authenticity: “We’re all really deeply seeking authenticity and [we’re seeing] the redefinition of what authenticity is. Meaning a move away from perfectionism. I grew up in an advertising business that strove to sell you a perfect image, a dream. And I think today, with authenticity, we’re looking for that perfect wrinkle. We’re looking for the perfectly imperfect.”


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“CMOs at Davos: The Challenges of a Communication Pivot”
The Holmes Report, January 2019

“[Marian] Salzman recounted the experience of working for a failing Apple, just before it launched the computer that would become the first iMac: ‘Suddenly you had a CEO with the balls to do the right thing, which was recognize the company’s point of differentiation and hold true to that even when there was no new product. To me it’s about guts: the ability to look at yourself in the mirror and say: ‘I can survive a fail,’ and that empowers you to go and do things in a new and different way.’”


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“#BizTrends2019: The Death of Facebook? Not Quite. Meet the Social Media of the Future”
Bizcommunity (South Africa), January 2019

“…As an advertising medium, [Tinder] works as it’s transactional, so based on the very idea that consumers are already there to swipe what they like. I see that becoming the new media portal, and the bulk of advertisers are not there yet. But to me, dating platforms are incredibly important as media. People go to the app and check it fifteen, twenty times a day…”